Bentley Mulsanne in Tungsten

Mulsanne activation

To use the My Bentley services for Mulsanne you will need to create a Bentley ID account and add your vehicle in the app.

Once you have created a Bentley ID, the Retailer can do the rest of the set up for you or you can do it yourself by following the steps below.

Please ensure the following instructions are handled on a smartphone unless otherwise stated.

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STEP 1: REGISTER

In order to use the My Bentley app you will need to create a Bentley ID account.

1) Download the 'My Bentley' app from your smartphone's app store.

2) Once you have successfully downloaded the app, click 'SIGN UP' and complete the Bentley ID account registration steps by:

  • entering your email address
  • creating a new password for your Bentley ID account
  • accepting the Bentley ID legal terms

Watch our help video on YouTube.

Note: Bentley ID will subsequently be implemented across additional Bentley digital platforms allowing you to access these services using your Bentley ID account credentials.

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STEP 2: VERIFY

1) You will receive an email containing a link to verify the creation of your Bentley ID account.

2) Click the link in the email and complete the account set up by:

  • selecting 'Allow' to give the app permission to access the required data
  • accepting the My Bentley app legal terms

Watch our help video on YouTube.

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STEP 3: ACTIVATE

Once your account is set up (Step 1 & 2) you will need to log in to the My Bentley app and add your vehicle.

1) Click 'ADD A VEHICLE' from the app Dashboard.

2) Enter the Vehile Identification Number (VIN) and select your preferred Retailer.

3) You will receive an email to confirm that your vehicle request has been submitted. We aim to confirm your vehicle request as soon as possible, however, this security check may take up to 48 hours.

4) You will receive another email once your vehicle request has been approved. An image of your vehicle will now appear in the app.

Watch our help video on YouTube.

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ADD ADDITIONAL VEHICLE

You can add additional vehicles to your account by following the steps below:

From the My Bentley app Dashboard swipe left until you reach the Add A Vehicle page > Add A Vehicle > Enter your VIN and preferred Retailer > Add Vehicle.

Once we have confirmed ownership of the vehicle, it will appear in your virtual garage (which can be accessed by swiping left on the app dashboard).

Watch our help video on YouTube.

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DELETE VEHICLE

If you sell your vehicle or no longer wish to use the My Bentley services you can remove the vehicle from your account using the steps below.

From the My Bentley app Dashboard navigate to the vehicle that you want to delete > Select the info icon (to the top-right of the vehicle image) > Delete vehicle > Delete.

Watch our help video on YouTube.

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DELETE ACCOUNT

If you no longer wish to own a My Bentley account you can permanently delete it by following the steps below.

From the My Bentley app Dashboard click on the Profile icon (bottom-right of the page) > Select Account > Delete account > Delete Account > Confirm.

Watch our help video on YouTube.

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