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Bentayga activation

To use the My Bentley services for Bentayga you will need to create a Bentley ID, add your vehicle in the app and activate the services from within your vehicle.

Please ensure the following instructions are handled on a smartphone unless otherwise stated.

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STEP 1: REGISTER

In order to use the My Bentley app you will need to create a Bentley ID account.

1) Download the 'My Bentley' app from your smartphone's app store.

2) Once you have successfully downloaded the app, select 'LOGIN OR REGISTER' and complete the Bentley ID account registration steps by:

  • Entering your email address.
  • Creating a new password for your Bentley ID account.
  • Accepting the Bentley ID Terms of Use and Privacy Policy.
  • Completing the email verification.
  • Allowing the app permission to access the required data.
  • Accepting the My Bentley app Terms of Use and Privacy Policy.
     
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STEP 2: ADD YOUR VEHICLE

Once your account is set up (Step 1) you will need to log in to the My Bentley app, add your vehicle and create a PIN. This PIN will provide an additional layer of security when using some of the My Bentley app services e.g. Lock my car.

1) Select 'ADD A VEHICLE' from the app Dashboard.
2) Enter the Vehicle Identification Number (VIN) and select your preferred Retailer.
3) You will receive an email to confirm that your vehicle has been added. An image of your vehicle will now appear in the app.
4) Allow access to Location services, Contacts and Calendar for full functionality of all My Bentley services.
5) Select 'DEFINE PIN' (underneath the image of your vehicle) to create a 4-digit PIN. You will need to enter your PIN when using some of the My Bentley app services e.g. Lock my car.
 

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STEP 3: GENERATE VEHICLE CODE

Use the My Bentley app to generate a vehicle code and activate your remote services.

1) Select ‘GENERATE VEHICLE CODE’ from the app Dashboard.
2) Once the vehicle code has been generated, follow the instructions within the app to enter the code into your Bentley Infotainment system and set your primary user.

You will be notified both on the app and on the vehicle’s Infotainment system when the activation is complete. The app will adjust to show the full range of My Bentley services available for your vehicle.

 

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Activate-remote-services

STEP 4: ACTIVATE REMOTE SERVICES

Bentayga 21MY+

Activate remote services using the steps below:

From the Infotainment system homepage select Users > Settings icon > Set primary user > Enter E-mail address (the one used to register for your My Bentley account) and Vehicle code > Set primary user.

Watch our help video on YouTube.

Bentayga 19MY-20MY/Hybrid

Activate remote services using the steps below:

From the My Bentley homepage select the Options icon > Activate remote services > Primary user > Set primary user > Enter Username (the email address used to register for your My Bentley account) and Vehicle code > Log in.

Note: Availability of Remote services is dependent on vehicle model and country of purchase, see Service Availability.

Watch our help video on YouTube.

Note: Scratch tag shown in video is replaced by Vehicle code generated in Step 3 (above).

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MY BENTLEY LOGIN

Bentayga 24MY+

You can login to your Bentley ID account in your vehicle, by following the steps below:

1. From the Infotainment system homepage, select Users.
2. Select the required My Bentley account.
3. Sign in using your username and password used in the My Bentley app.
 

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DELETE VEHICLE

If you sell your vehicle or no longer wish to use the My Bentley services you can remove the vehicle from your account using the steps below.

From the My Bentley app Dashboard navigate to the vehicle that you want to delete > Select the info icon (to the top-right of the vehicle image) > Delete vehicle > Delete.

Watch our help video on YouTube.
 

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DELETE ACCOUNT

If you no longer wish to own a My Bentley account you can permanently delete it by following the steps below.

From the My Bentley app Dashboard click on the Profile icon (bottom-right of the page) > Select Account > Delete account > Delete Account > Confirm.

Watch our help video on YouTube.
 

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