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Bentayga Set Up Guide

On this page you will find step-by-step instructions on how to set-up and use the My Bentley services available across our Bentayga models.

Please be aware that not all services are available on each model and set-up instructions may vary. For more information on availability by model and country, please see Service Availability.

 

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IN-CAR SERVICES

In-car services are accessed through the Infotainment system. You will be required to set up a data connection in the vehicle by inserting a Mini SIM card or tethering data from your smartphone.

WI-FI HOTSPOT

New Bentayga:

Please see Data Services for information on how to register for an account and purchase a data plan through our mobile network partner website.

For Bentayga 17MY-20MY/Hybrid:

This service requires you to set-up a data connection in the vehicle by inserting a Mini SIM card.

To activate Wi-Fi hotspot:

1. Insert Mini SIM card.
2. A pop-up will appear asking you to Select an access point > Select the mobile network provider/type of your SIM card.
3. From the Infotainment system homepage select Phone.
4. Select the Options icon > Phone settings > Wi-Fi settings > Activate Wi-Fi.

To connect a mobile device to the Wi-Fi hotspot:

1. From the Infotainment home page, select Share internet with Wi-Fi devices.
2. On your mobile device select the vehicle’s Wi-Fi hotspot name.
3. Enter the Wi-Fi hotspot password.

To view the vehicle's Wi-Fi hotspot name/password: Phone settings > Wi-Fi settings > Hotspot settings.

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APPLE CARPLAY®

This service uses the data connection from your smartphone.

1. Using a Lightning® cable, connect your iPhone® to the vehicle via one of the USB ports located in the armrest storage.
2. Read and accept the prompts that appear on the vehicle’s infotainment screen.
3. If your phone screen is locked, unlock it to start CarPlay®.

Note: A pop-up will appear on your iPhone screen giving you the option to allow CarPlay to access your phone whilst it is locked.

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SATELLITE MAPS

This service requires you to set up a data connection in the vehicle by inserting a Mini SIM card or tethering your smartphone.

1. Cancel any active route guidance.

2. From the Navigation homepage, select the Layers icon.
3. Select Google Earth™*/Satellite Maps to activate the satellite display.

*Google Earth™ will no longer be offered on any new vehicles from May 2018. However, it will continue to be available on existing vehicles until the end of 2020.

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ONLINE SEARCH

This service requires you to set up a data connection in the vehicle by inserting a Mini SIM card or tethering your smartphone.

1. From the Navigation homepage, select Enter destination.
2. Select Online search.

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REAL-TIME TRAFFIC INFORMATION

This service requires you to set up a data connection in the vehicle by inserting a Mini SIM card or tethering your smartphone.

1. From the Navigation homepage, select the Layers icon in the bottom-right corner of the screen.
2. Select Traffic flow.

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FUEL INFO

This service requires you to set up a data connection in the vehicle by inserting a Mini SIM card or tethering your smartphone.

1. From the My Bentley homepage, select Fuel info.
2. Select to view fuel stations Nearby/At destination/At stopover/At another location.
3. Select a fuel station from the list.

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NEWS

This service requires you to set up a data connection in the vehicle by inserting a Mini SIM card or tethering your smartphone.

1. From the My Bentley homepage, select News.
2. Select a news provider from the list.
3. Select a news headline from the list.

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WEATHER

This service requires you to set up a data connection in the vehicle by inserting a Mini SIM card or tethering your smartphone.

1. From the My Bentley homepage, select Weather.
2. Select to view the weather report for your current location/At destination/At stopover > At another location.
3. Swipe left to view more information.

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MAP UPDATE

This service requires you to set up a data connection in the vehicle by inserting a Mini SIM card or tethering your smartphone.

1. From the Navigation homepage, select the Route icon (chequered flag in distance).
2. Select the Options icon in the top-right corner of the screen.
2. Select Route options.
3. Select Map update.
3. Select the map/s that you would like to be updated.

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E-CHARGING (HYBRID)

This service requires you to set up a data connection in the vehicle by inserting a Mini card or tethering your smartphone.

1. From the My Bentley homepage, select E-charging.
2. Select to view charging stations Nearby/At destination/At stopover/At another location.
3. Select a charging station from the list.

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Echarging

SiriusXM® 360L

New Bentayga:

1. From the Radio homepage, select SiriusXM.
2. Choose from the available content options.

Data allowance and subscription for this service is provided at no additional cost for the first year. After the first year you will have the option to continue with a paid subscription.

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Driver-Display

NEW: ONLINE RADIO

New Bentayga:

1. From the Radio homepage, select Online.
2. Choose from the available content options.

Data allowance for this service is provided at no additional cost for duration of primary licence period (three years).

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Online-radio

NEW: SONG RECOGNITION

New Bentayga:

1. From the Media homepage, select the source.
2. Choose from the available options.

Data allowance for this service is provided at no additional cost for duration of primary licence period (three years).

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Song-recognition

NEW: POINT OF INTEREST SEARCH

New Bentayga:

1. From the Navigation homepage, click the Search icon.
2. Ensure Google is not active by deselecting the 'G' icon (top right-hand corner of screen).

Data allowance for this service is provided at no additional cost for duration of primary licence period (three years).

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NEW: NATURAL SPEECH RECOGNITION

New Bentayga:

1. From the Infotainment system homepage, select Settings.
2. Select General.
3. Select Speech dialogue system.
4. Tick Activate the speech dialogue system with “Hey Bentley”.

Data allowance for this service is provided at no additional cost for duration of primary licence period (three years).

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Natural-speech-interaction

NEW: ANDROID AUTO™

New Bentayga:

This service uses the data connection from your smartphone.

1. Using a USB cable, connect your Android to the vehicle via the USB port.
2. Read and accept the prompts that appear on the vehicle’s infotainment screen.

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Android-Auto

NEW: PRIVACY MODE

New Bentayga:

1. From the Infotainment system homepage, select Settings.
2. Swipe left and select Privacy.
3. Tick Activate privacy mode.

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Privacy-mode

REMOTE SERVICES

Remote services are operated through the My Bentley app and do not require you to set up a data connection. These services are enabled by an embedded SIM in your vehicle and need activating before you begin, please see Activating My Bentley.

Note: Data allowance for Remote services is provided at no additional cost for duration of primary licence period (three years).

FIND MY CAR

1. On the app, select the Navigation menu (arrow icon at the bottom of the screen).

2. Select the vehicle marker on the map.

3. Select Plan Route to begin route guidance.

Note: Use the icons in the bottom right-hand corner to pinpoint your/your vehicle's location on the map. Use the Map settings icon (bottom left-hand corner) to change the map view.

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MY CAR STATUS

1. On the app Dashboard, scroll down to view the vehicle status.

2. The data can be manually refreshed by dragging the page down or clicking the refresh icon (located under the vehicle name).

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my-car-status

LOCK MY CAR

1. On the app Dashboard, view the padlock icons.

To lock the vehicle:

1. Select the closed padlock icon.

2. Enter your My Bentley account PIN.

3. The status will change from 'Vehicle unlocked' to 'Vehicle locked'.

To unlock the vehicle:

1. Select the open padlock icon.

2. Enter your My Bentley account PIN.

3. The status will change from 'Vehicle locked' to 'Vehicle unlocked'.

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PERIMETER ALERT

1. On the app, select the Car Remote menu (square icon at the bottom of the screen).

2. Select My Alerts > Perimeter.

To add a new alert:

1. Select Add (top right-hand corner).
2. Use the slider to set the perimeter distance.
3. Select Save (top right-hand corner).
4. Select Sync To Car.

To edit an alert:

1. Select the alert you want to edit.
2. Use the slider to adjust the perimeter distance.
3. Select Save.
4. Select Sync To Car.

To delete an alert:

1. Select the alert you want to delete.
2. Select Delete Alert.
3. Select Sync To Car.

Note: To temporarily deactivate an alert, switch the alert toggle to OFF and select Sync To Car.

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SPEED ALERT

1. On the app, select the Car Remote menu (square icon at the bottom of the screen).

2. Select My Alerts > Speed.

To add a new alert:

1. Select Add (top right-hand corner).
2. Use the scroller to set the maximum speed.
3. Select Save (top right-hand corner).
4. Select Sync To Car.

To edit an alert:

1. Select the alert you want to edit.
2. Scroll to change the maximum speed.
3. Select Save.
4. Select Sync To Car.

To delete an alert:

1. Select the alert you want to delete.
2. Select Delete Alert.
3. Select Sync To Car.

Note: To temporarily deactivate an alert, switch the alert toggle to OFF and select Sync To Car.

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speed-alert

VALET ALERT

1. On the app, select the Car Remote menu (square icon at the bottom of the screen).

2. Select My Alerts > Valet.

To add a new alert:

1. Select Add (top right-hand corner).
2. Use the slider to set the perimeter distance.
3. Scroll to choose the maximum speed.
4. Select Save (top right-hand corner).
5. Select Sync To Car.

To edit an alert:

1. Select the alert you want to edit.
2. Use the slider to adjust the perimeter distance.
3. Scroll to change the maximum speed.
4. Select Save.
5. Select Sync To Car.

To delete an alert:

1. Select the alert you want to delete.
2. Select Delete.
3. Select Sync To Car.

Note: To temporarily deactivate an alert, switch the alert toggle to OFF and select Sync To Car.

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valet-alert

CURFEW ALERT

1. On the app, select the Car Remote menu (square icon at the bottom of the screen).

2. Select My Alerts > Curfew.

To add a new alert:

1. Select Add (top right-hand corner).
2. Use the scroller to set a curfew start/end time.
3. Select Save (top right-hand corner).
4. Select Sync To Car.

To edit an alert:

1. Select the alert you want to edit.
2. Use the scroller to adjust the curfew start/end time.
3. Scroll to change the maximum speed.
4. Select Save.
5. Select Sync To Car.

To delete an alert:

1. Select the alert you want to delete.
2. Select Delete.
3. Select Sync To Car.

Note: To temporarily deactivate an alert, switch the alert toggle to OFF and select Sync To Car.

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MY CABIN COMFORT (HYBRID ONLY)

1. On the app, select the Menu icon (top left-hand corner).
2. Select Car Remote > My cabin comfort.
3. To activate immediately, select Start.
4. To prepare the cabin in advance of a specific date and time, select Set timer.
5. Tap on a profile to set the date and time of your planned departure, select Save.
6. Select Sync To Car.

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my-cabin-comfort

MY BATTERY CHARGE (HYBRID ONLY)

1. On the app, select the Menu icon (top left-hand corner).
2. Select Car Remote > My battery charge.
3. To activate immediately, select Quick Start.
4. Tap on a profile to set the date and time of your planned departure, select Save.
5. Select Sync To Car.

Note: You can set a repeat timer by switching the repeat toggle ON and selecting the relevant days of the week.

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my-battery-charge

MY CAR STATISTICS (HYBRID ONLY)

1. On the app, select the Menu icon (top left-hand corner).
2. Select Car Remote > My car statistics.
3. You can view the data onscreen as a graph or list or you can export the data as a file using the share icon (top right-hand corner).

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my-car-statistics

EMERGENCY SERVICES

Emergency services do not require you to set up a data connection. They are enabled by a SIM embedded in your vehicle and do not require any additional activation steps.

Note: Data allowance for Emergency services is provided at no additional cost for duration of primary licence period (three years).

PRIVATE ECALL

Private eCall will activate automatically, for example, if an airbag is triggered or it can be operated manually by following the steps below:

1. Push the SOS button cover gently to reveal the SOS button.
2. Press the SOS button until the LED flashes green.

To cancel an accidental call:
1. Press the button again immediately until the LED lights up a steady green.

When the service is not in use, the LED is green to show that the connection is live.

Note: Data allowance for this service is provided at no additional cost for duration of primary licence period (ten years).

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ROADSIDE ASSISTANCE CALL

Roadside assistance call is operated manually by following the steps below:

1. Press the roadside assistance button (button with a spanner icon).
2. The LED will turn amber to signal an active call.

To cancel an accidental call:
1. Press the button again immediately or press Cancel/End call on the vehicle infotainment screen.

When the service is not in use, the LED is off.

Note: Data allowance for this service is provided at no additional cost for duration of primary licence period (three years).

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STOLEN VEHICLE FINDER

If your vehicle is stolen, contact our support team to initiate the Stolen vehicle finder service:

USA and Canada: +1 669 210 8203

Note: Data allowance for this service is provided at no additional cost for duration of primary licence period (three years).

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